McKean, John, 1956-
Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean. - Hoboken, New Jersey : John Wiley & Sons, INC., 2015. - xxii, 321 pages : illustrations ; 23 cm.
9781119002321
Customer relations.
Consumer behavior.
658.8343 / J-M 2015
BKE201121
BKE201122
Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean. - Hoboken, New Jersey : John Wiley & Sons, INC., 2015. - xxii, 321 pages : illustrations ; 23 cm.
9781119002321
Customer relations.
Consumer behavior.
658.8343 / J-M 2015
BKE201121
BKE201122
