Barnes, Roy A., author.
Customer experience for dummies / Roy Barnes and Bob Kelleher. - Hoboken, NJ : John Wiley & Sons, INC., 2015. - xiv, 342 pages : illustrations ; 23 cm.
9781118725603
Customer relations.
Customer services.
Relationship marketing.
658.812 / R-B 2015
BKE201134
BKE201135
Customer experience for dummies / Roy Barnes and Bob Kelleher. - Hoboken, NJ : John Wiley & Sons, INC., 2015. - xiv, 342 pages : illustrations ; 23 cm.
9781118725603
Customer relations.
Customer services.
Relationship marketing.
658.812 / R-B 2015
BKE201134
BKE201135
