000 00722nam a22002177a 4500
003 FBU
005 20160523135834.0
008 160426b xxu||||| |||| 00| 0 eng d
020 _a9781118315224
040 _aDLC
_bDLC
_cDLC
082 _214
_a658.812
_bS-S 2012
100 1 _aStratten, Scott.
245 1 _aThe book of business awesome :
_bhow engaging your customers and employees can make your business thrive /
_cScott Stratten.
260 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_cc2012..
300 _aix, 123, 127 p. ;
_c24 cm.
500 _aThe book of business unawesome on inverted pages.
650 _aRelationship marketing.
650 _aCustomer relations.
650 _aManagement.
942 _2ddc
_cQ CH A
999 _c3370
_d3370