000 00656nam a22002057a 4500
003 FBU
005 20170213154126.0
008 170213b xxu||||| |||| 00| 0 eng d
020 _a9781118930267
040 _aFBU
_bvie
082 _223
_a658.8
_bA-T 2014
100 1 _aTrefler, Alan.
_dAuthor.
245 1 _aBuild for change :
_brevolutionizing customer engagement through continuous digital innovation /
_cAlan Trefler.
260 _aJohn Wiley and Sons,
_bUSA.
_c2014.
300 _axiii, 175 pages :
_billustrations ;
_c24 cm.
650 _aRelationship marketing
650 _aCustomer relations
650 _aInternet marketing.
942 _2ddc
_cQ CH A
999 _c3950
_d3950