| 000 | 00641nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | FBU | ||
| 005 | 20170217141453.0 | ||
| 008 | 170217b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781119002321 | ||
| 040 |
_aFBU _beng |
||
| 082 |
_214 _a658.8343 _bJ-M 2015 |
||
| 100 | 1 |
_aMcKean, John, _d1956- |
|
| 245 | 1 |
_aCustomer's new voice : _bextreme relevancy and experience through volunteered customer information / _cJohn McKean. |
|
| 260 |
_aHoboken, New Jersey : _bJohn Wiley & Sons, INC., _c2015. |
||
| 300 |
_axxii, 321 pages : _billustrations ; _c23 cm. |
||
| 650 | _aCustomer relations. | ||
| 650 | _aConsumer behavior. | ||
| 942 |
_2ddc _cQ CH A |
||
| 999 |
_c3992 _d3992 |
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