| 000 | 00665nam a22002177a 4500 | ||
|---|---|---|---|
| 003 | FBU | ||
| 005 | 20170222104946.0 | ||
| 008 | 170222b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781118725603 | ||
| 040 |
_aFBU _beng |
||
| 082 |
_214 _a658.812 _bR-B 2015 |
||
| 100 | 1 |
_aBarnes, Roy A., _dauthor. |
|
| 245 | 1 |
_aCustomer experience for dummies / _bRoy Barnes and Bob Kelleher. |
|
| 260 |
_aHoboken, NJ : _bJohn Wiley & Sons, INC., _c2015. |
||
| 300 |
_axiv, 342 pages : _billustrations ; _c23 cm. |
||
| 650 | _aCustomer relations. | ||
| 650 | _aCustomer services. | ||
| 650 | _aRelationship marketing. | ||
| 700 | 1 |
_aKelleher, Bob, _dauthor. |
|
| 942 |
_2ddc _cQ CH A |
||
| 999 |
_c4046 _d4046 |
||