| 000 | 01091cam a22003014a 4500 | ||
|---|---|---|---|
| 001 | 13812895 | ||
| 003 | FBU | ||
| 005 | 20141021112802.0 | ||
| 008 | 041213s2006 nyua 001 0 eng | ||
| 020 | _a0073017272 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5541.T4 _bM39 2006 |
| 082 | 0 | 0 |
_a651.7/3 _222 _bMAX 2006 |
| 100 | 1 |
_aMaxwell, Dorothy _q(Dorothy A.) |
|
| 245 | 1 | 0 |
_aPhone skills for the Information Age / _cDorothy Maxwell. |
| 250 | _a3rd ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill/Irwin, _cc2006. |
||
| 300 |
_ax, 142 p. : _bill. ; _c28 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aTelephone in business. | |
| 650 | 0 | _aTelephone etiquette. | |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-d.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-t.html |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
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| 999 |
_c452 _d452 |
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