000 03242cam a2200361 i 4500
001 19270900
003 FBU
005 20181214152013.0
008 160912s2016 nju b 001 0 eng
010 _a 2016031555
020 _a9781119308065 (hardback : alk. paper)
020 _z9781119308096 (epub)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5415.1255
_b.P367 2016
082 0 0 _a658.8 BUS 2016
_223
084 _aBUS043000
_2bisacsh
100 1 _aPark, C. Whan,
_eauthor.
245 1 0 _aBrand admiration :
_bbuilding a business people love /
_cC. Whan Park, Deborah J. MacInnis, Andreas B. Eisengerich ; Foreword by Allen Weiss.
300 _axxii, 261 pages ;
_c22 cm
504 _aIncludes bibliographical references and index.
520 _a"Brand Admiration uses deep research on consumer psychology, marketing, consumer engagement and communication to develop a powerful, integrated perspective and innovative approach to brand management. Using numerous real-world examples and backed by research from top notch academics, this book describes how companies can turn a product, service, corporate, person or place brand into one that customers love, trust and respect; in short, how to make a brand admired. The result? Greater brand loyalty, stronger brand advocacy, and higher brand equity. Admired brands grow more revenue in a more efficient way over a longer period of time and with more opportunities for growth. The real power of Brand Admiration is that it provides concrete, actionable guidance on how brand managers can make customers (and employees) admire a brand. Admired brands don't just do the job; they offer exactly what customers need (enabling benefits), in way that's pleasing, fun, interesting, and emotionally involving (enticing benefits), while making people feel good about themselves (enriching benefits). Providing these benefits, called 3 Es, is foundational to building , strengthening and leveraging brand admiration. In addition, the authors articulate a common-sense and action based measure of brand equity, and they develop dashboard metrics to diagnose if there are any 'canaries in the coal mine', and if so, what to do next. In short, Brand Admiration provides a coherent, cohesive approach to helping the brand stand the test of time. A well-designed, well-managed brand becomes a part of the public consciousness, and ultimately, a part of the culture. This trajectory is the fruit of decisions made from an integrated strategic standpoint. This book shows you how to shift the process for your brand, with practical guidance and an analytical approach"--
520 _a"Brand Admiration provides an integrated perspective on how to make strategic and tactical branding decisions"--
650 0 _aBranding (Marketing)
650 0 _aStrategic planning.
650 0 _aDecision making.
650 7 _aBUSINESS & ECONOMICS / Marketing / General.
_2bisacsh
700 1 _aMacInnis, Deborah J.,
_eauthor.
700 1 _aEisingerich, A. B.
_q(Andreas B.),
_eauthor.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cQ CH A
999 _c4521
_d4521