000 01476cam a2200337 i 4500
001 19491809
003 FBU
005 20181218135637.0
008 170213s2017 njua 001 0 eng
010 _a 2016042847
020 _a9781119294184 (cloth)
020 _z9781119294191 (Adobe PDF)
020 _z9781119294207 (epub)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5549.5.M63
_bM39 2017
082 0 0 _a658 THE 2017
_223
100 1 _aMaylett, Tracy,
_eauthor.
245 1 4 _aThe employee experience :
_bhow to attract talent, retain top performers, and drive results /
_cTracy Maylett, EdD, and Matthew Wride, JD.
300 _axvii, 219 pages :
_billustrations ;
_c24 cm
500 _aIncludes index.
505 0 _aIntroduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
650 0 _aEmployee motivation.
650 0 _aEmployees
_xAttitudes.
650 0 _aJob enrichment.
650 0 _aCorporate culture.
700 1 _aWride, Matthew,
_eauthor.
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cQ CH A
999 _c4532
_d4532