Maylett, Tracy,
The employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, EdD, and Matthew Wride, JD. - xvii, 219 pages : illustrations ; 24 cm
Includes index.
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
9781119294184 (cloth)
2016042847
Employee motivation.
Employees--Attitudes.
Job enrichment.
Corporate culture.
HF5549.5.M63 / M39 2017
658 THE 2017
BKE201459
BKE201460
The employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, EdD, and Matthew Wride, JD. - xvii, 219 pages : illustrations ; 24 cm
Includes index.
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
9781119294184 (cloth)
2016042847
Employee motivation.
Employees--Attitudes.
Job enrichment.
Corporate culture.
HF5549.5.M63 / M39 2017
658 THE 2017
BKE201459
BKE201460
